Regulatory Compliance

We strictly adhere to all applicable laws and regulations in Hong Kong, including but not limited to the Anti-Money Laundering and Counter-Terrorist Financing Ordinance (AMLO), the Personal Data (Privacy) Ordinance (PDPO), and all relevant financial services regulations.

KYC & AML Policies

In partnership with our financial institution partners, we maintain rigorous Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures:

  • Comprehensive customer identification and verification processes
  • Ongoing transaction monitoring for suspicious activities
  • Regular staff training on AML/CFT requirements
  • Reporting obligations to the Hong Kong Monetary Authority (HKMA) as required

Privacy Policy

Data Collection

We collect only the personal data necessary to provide our services, which may include:

  • Identification information (name, date of birth, ID/passport details)
  • Contact information (address, email, phone number)
  • Financial information (account details, transaction history)
  • Technical data (IP addresses, device information)

Data Usage

Your personal data is used for:

  • Providing and improving our services
  • Complying with legal and regulatory requirements
  • Preventing fraud and financial crimes
  • Communicating important service information

Data Protection

We implement appropriate technical and organizational measures to protect your data:

  • Encryption of sensitive data in transit and at rest
  • Access controls and authentication mechanisms
  • Regular security assessments and audits
  • Data minimization and retention policies

Your Rights

Under Hong Kong’s PDPO, you have the right to:

  • Access and correct your personal data
  • Request deletion of your data where permissible
  • Withdraw consent for data processing
  • Lodge complaints with the Privacy Commissioner

For any compliance or privacy-related inquiries, please contact our Data Protection Officer at dpo@finsolutions.hk.

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