Regulatory Compliance
We strictly adhere to all applicable laws and regulations in Hong Kong, including but not limited to the Anti-Money Laundering and Counter-Terrorist Financing Ordinance (AMLO), the Personal Data (Privacy) Ordinance (PDPO), and all relevant financial services regulations.
KYC & AML Policies
In partnership with our financial institution partners, we maintain rigorous Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures:
- Comprehensive customer identification and verification processes
- Ongoing transaction monitoring for suspicious activities
- Regular staff training on AML/CFT requirements
- Reporting obligations to the Hong Kong Monetary Authority (HKMA) as required
Privacy Policy
Data Collection
We collect only the personal data necessary to provide our services, which may include:
- Identification information (name, date of birth, ID/passport details)
- Contact information (address, email, phone number)
- Financial information (account details, transaction history)
- Technical data (IP addresses, device information)
Data Usage
Your personal data is used for:
- Providing and improving our services
- Complying with legal and regulatory requirements
- Preventing fraud and financial crimes
- Communicating important service information
Data Protection
We implement appropriate technical and organizational measures to protect your data:
- Encryption of sensitive data in transit and at rest
- Access controls and authentication mechanisms
- Regular security assessments and audits
- Data minimization and retention policies
Your Rights
Under Hong Kong’s PDPO, you have the right to:
- Access and correct your personal data
- Request deletion of your data where permissible
- Withdraw consent for data processing
- Lodge complaints with the Privacy Commissioner
For any compliance or privacy-related inquiries, please contact our Data Protection Officer at dpo@finsolutions.hk.
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- Custom question templates
- Performance reporting
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